Philippine Airlines Davao Office in Philippines

  • Address:  Sazon Building, Km 3,MacArthur Highway,Barangay Matina, Davao City
  • Phone number:  082 241 7160
  • Working hours:  EveryDay 24 Hrs
  • Website:  www.philippineairlines.com
  • Email:  dvo_matinato@pal.com.ph 

Welcome to Philippine Airlines Davao Office, your door to seamless and hassle-free travel from Mindanao. The office team is there to assist you with flight-related queries, issues, and requests. They’ll also help with travel arrangements like special assistance, extra baggage allowance, airport shuttle services, meet and greet, lounge access, additional inflight amenities, pet travel, unaccompanied minor flights, and other ancillary services. Conveniently located in the commercial region, the office provides personalized assistance and attention to your travel inquiries. 

Communication Specifics and Whereabouts

The Philippine Airlines Davao Office is at the Francisco Bangoy International Airport. Passengers can easily access the place via different means of transport. However, we recommend calling the office for general queries and services. The airline offers equally seamless assistance on-call.

City Office (Matina Ticket Office)
Philippine Airlines Davao Office AddressSazon Building, Km 3,MacArthur Highway,Barangay Matina, Davao City
Office HoursMondays to Saturdays: 06:30 A.M. – 06:00 P.M.Closed on Sundays
Philippine Airlines Davao Office Contact Number082 241 7160
Email Addressdvo_matinato@pal.com.ph 
Airport Office
Philippine Airlines Davao Office AddressPre-Terminal Building 1Francisco Bangoy International Airport
Office HoursDaily (Including Holidays) – 08:00 A.M. – 05:00 P.M.
Philippine Airlines Davao Office Contact Number082 241 7160
Email Addressdvo_ato@pal.com.ph 

Aside from contacting the airport and city office, you must follow the airline on its social media platforms. This will help you stay connected to updated news and recent changes. 

Facebook Pagehttps://www.facebook.com/PhilippineAirlines 
Twitter Accounthttps://x.com/flyPAL 
Instagramhttps://www.instagram.com/flypal/ 
Youtube Channel https://www.youtube.com/user/flypaltv 
LinkedInhttps://www.linkedin.com/company/philippine-airlines/ 

Philippine Airlines Sales Office Amenities and Offerings

The Philippine Airlines Office in Davao is a place where all your flight-related concerns are heard. Be it flight cancellation or rescheduling, the staff will ensure the delivery of quick solutions and assistance. Following are some of the services and facilities that you’ll find at the office:

  • Flight Bookings

At the sales office, passengers can book complex tickets like multi-city flights, group bookings, travel packages, etc., with ease. The staff hold sufficient knowledge and expertise with such itineraries, ensuring you make all the right decisions. 

  • Flexible Travel Options

PAL Airlines lets you handle flight disruptions easily with their flexible policies. You can cancel the flight for free within 24 hours of booking to avoid unnecessary charges. Similarly, you can make changes to your booked ticket depending on the purchased fare and cabin class. 

  • Additional Services

For extra money, you can include additional services in your reservation. This includes special allowance for musical equipment and bulky items, meet and greet services, airport butler, lounge access, hotel booking, rental car services, shuttle services, travel credit cards, etc. 

  • Special Assistance

For passengers’ convenience, PAL ensures to offer special assistance to those in need. However, please let the airline know about your requirements at least 48 hours before your flight. You can connect through the official website or by calling the office staff. 

Frequently Asked Questions-(F.A.Q)

Where is Philippine Airlines’ main office address?

Philippine Airlines’ head office is in PNB Financial Center Diosdado Macapagal Ave. CCP Complex, Pasay City.

What airlines fly out of Davao City, Philippines?

Philippines Airlines is the flag carrier of the country, providing multiple flighta out of Davao City. 

What is the phone number for the PAL Airlines office in Davao?

To contact the PAL City Office in Davao, passengers can call the helpline number, viz., 082 241 7160. 

Do I have to print my boarding pass PAL?

If you are checking in online using a mobile application or official website, then make sure to print out your e-boarding pass.

Can I print my boarding pass using the kiosk machine at the airport?

 Yes. You can use the kiosk machine at the airport. Just give inputs like booking reference number and your last name, then click on the ‘print boarding pass’ option. 

Do I have to wear a mask on Philippine Airlines?

No. The airline has lifted the mandatory mask requirement. Passengers no longer have to wear masks on PAL flights.

What is not allowed in carry baggage PAL?

The airline does not allow liquid-based items over 3.4 oz, flammable items, toxic substances, sharp objects, weapons, or anything that can hinder passengers’ safety.